Connecting From Off-Campus
Problems Accessing STLCC Remote Databases?
Things to check before you contact us ...
Is your ID number correct?
If you are a current STLCC student, faculty member, or staff member, make sure you are entering your 9-character ID number -- for example A12345678. Note: In keeping with database vendor restrictions, emeriti, alumni, and the public may use the databases only on campus.
Have you added the ST?
An ST must immediately follow your ID number, for example, A12345678ST.
Have you tried your Blackboard login?
The Student/Staff Login page (see example) includes a Use Blackboard Login button.
Are cookies enabled in your browser?
EZproxy is the application we use to establish, or authenticate, that you are a current student, staff, or faculty member who can remotely access library resources. After you are authenticated by EZproxy, EZproxy sets a cookie in your browser to establish access to your session. Consult your Web browser help page or Internet Service Provider for information on how to setup your browser to allow cookies. For more information, visit Cookie Central.
Have you tried a different browser?
Sometimes if you are having trouble with a database, using a different browser will solve the problem. For example, if you can't view your content in Internet Explorer, try switching to Firefox or Chrome.
If you have problems accessing any of the STLCC online databases, contact your campus library Reference Department during regular library hours.
At other times you may send e-mail to the Systems Librarian.