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Office 365 Service Upgrade

Attention All students

 March 3, 2014

The service upgrade of the students’ email services completed successfully. After the service upgrade, you'll notice some immediate changes. There's a new Outlook Web App. Office 365 will have a blue/white color scheme, instead of the orange/white color scheme.

This service upgrade offered the following:

  • Bigger mailbox storage. The mailbox storage is now 50 GB.
  • Broader support for mobile phones and tablets.
  • Unified user experience in the browser, social networking e.g. Facebook and Linkedin, and more.

Thank you for your patience during this service upgrade. 

Service upgrade annoucemenT

February 18, 2014

Microsoft will upgrade STLCC’s Office 365 service to its newest version starting on Feb. 28, 2014. The process may take a couple of days to propagate through all STLCC accounts, so some folks may not see changes until a day or two after that date. The upgrade will provide new features while changing some existing ones. Most installed email clients such as Outlook and MacMail will not experience any visual changes to the interface, but there will be significant changes to the Outlook Web App (OWA) client. We have included links to helpful resources for learning about the new OWA, and answers to Frequently Asked Questions below.

Important System Requirements for Windows Outlook users:

  • NOTE - Most users who regularly apply Windows Updates on their systems will already have these updates installed
  • For Outlook 2010 - at least Service Pack 1 for Outlook 2010 (KB2460049) and the April 2012 cumulative public update (KB2553248).
  • For Outlook 2007 - Service Pack 3 for Outlook 2007 (KB2591039) and at least the July 2012 cumulative public update (KB2596598)

Here’s what you should expect during the service upgrade:

  • If you are using Outlook when your email is upgraded, you will be asked to close and re-open Outlook.
  • If you happen to be checking your email with the Outlook Web App when your email account is updated, you may need to sign-out and sign back in.
  • If you have delegated access to your email account to someone else (or had access delegated to you), you may experience a brief period where access to the delegated account isn't available.

Important changes to the Outlook Web App (OWA) client:

  • OWA can no longer display within the Webmail tab in the Portal, but links are available to open into a new tab/window
  • New interface
    • Service navigation buttons at the top instead of the lower left
    • Previously selected view and layout configuration choices for mail will be lost
  • Email can now be composed in the Reading Pane rather than in a separate pop-up window
  • Spell check is no longer included in OWA, but is now handled by the web browser being used
  • OWA calendar and email can be opened in separate tabs at the same time
  • Calendar provides more sharing permission options, including delegate rights
  • Viewing multiple calendars now displays them overlayed instead of side-by-side; except for day view
  • Publish to Internet option for calendars has been removed
  • Built-in apps in OWA that suggest action items, meeting times, and notifies you if you may have forgotten to include an attachment

Resources for OWA:

What's New in Outlook Web App (OWA)? - Microsoft Guide
Getting Started with Outlook Web App - Microsoft Guide

Frequently Asked Questions for OWA:

Q. How do I turn Conversations off, so that messages don’t group together by thread?
A. Just above the message list, click “Conversations by Date” and select “Off” at the bottom of the dropdown menu.

Q. How do I make the reading pane appear at the bottom instead of on the right?
A. Click the "gear" icon in the upper right, choose "Display Settings", select "Reading Pane" and choose the location

Q. How do I show more messages in my mailbox message list?
A. Click the "gear" icon in the upper right, choose "Display Settings", select "Message List" and choose Hide Preview Text

Q. I don’t like the new look, can I change the color scheme?
A. Click the “gear” icon in the upper right and choose “themes.”