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Steps for First Time Users
  1. Click on the LOGIN button at the top right.
  2. Enter your MySTLCC ID, assigned by the College. Find out what it is.
  3. Enter your secure password. Create it here.

If you forgot your PASSWORD:
Reset your password if you have completed your security questions.

If you have not completed your security questions, then you must visit the Admissions/Registration office on your campus to have your password reset.

Banner Self-Service FAQs

YOUR BANNER SELF-SERVICE

What is Banner Self-Service?

Your Banner Self-Service User ID

What is my MySTLCC ID?

Your PIN (Personal Identification Number)

How do I get a password?
I can't remember my password. What do I do?
My MySTLCC ID is locked. What do I do?

Registration

How do I register for classes online?
How do I register online after I have a problem?
How do I register to re-take a class when the computer won't let me?
Can I use Banner Self-Service to register for non-credit classes?

Courses

What are course numbers?
How do I add a class?
How do I drop a class?
What do I do if the class I want is closed?

Fees/Refunds

How do I pay for classes and other fees?
Where can I get information about financial aid?

Transcripts

How do I get my transcript online (unofficial copy)?

Ask a Question

Can't find your answer? Try the e-mail contact, but be aware that it may take up to two business days before you will get an answer. The e-mail account is monitored Monday through Friday, 8 a.m. to 5 p.m., when college offices are open.

AskUs@stlcc.edu

Q: What is Banner Self-Service?

A:
Banner is a computer software product that is used by over 1,600 colleges and universities worldwide for data administration and internet access.

Banner Self-Service provides:

  • Internet admissions application
  • Secure access to student, faculty and staff information
  • Consolidation of each student’s record into one, from recruiting to graduation

To access Banner Self-Service for Students from the St. Louis Community College home page, click on the "Registration Information" link. There are two areas that you may enter.

The general information section in the column on the left side of the page does not require that you log in, and provides access to the following information:

  • Class schedule (Credit and Non-Credit course listings)
  • Online textbook purchase
  • Credit course catalog
  • Reading proficiency requirements
  • Online admissions application
  • Mail/fax admissions application
  • Non-credit course online registration and payment
  • Banner Self-Service student system tutorials

The "Secure Access - Login Required" section contains your student and personal information, as well as the following student services:

  • Online registration
  • Your class schedule
  • View your holds
  • Display your grades & transcripts

Q: What is my MySTLCC ID?

A:
Your MySTLCC ID is the common credential assigned to you when you were admitted to the college.

Your password


Q: How do I get a password?

A:
You must access your MySTLCC ID and set up a secure password BEFORE you log in to Banner Self-Service.

For more information, visit Get in Sync with MySTLCC ID.

Q: I can't remember my password. What do I do?
 
A:
If you have set up your security questions, you can reset your own password by visiting Forgot your password?.

If you have NOT set up your security questions, then you will need to visit the campus Admissions/Registration office to have your password reset. Be sure to take your student ID/STLCC OneCard.

 
Q: My MySTLCC ID is locked.  What do I do?
 
A:
You can unlock your MySTLCC ID by resetting your password if you have set up your security questions by visiting Forgot your password?.

If you have NOT set up your security questions, then you will need to visit the campus Admissions/Registration office to have your password reset. Be sure to take your student ID/STLCC OneCard.

If you are not in the St. Louis area and not attending classes offered on campus, you will need to fax a request to reset your password to one of the St. Louis Community College, Admissions/Registration offices.
The information that you fax must include:

  • Photocopy of your Driver's License
  • Social Security Number
  • Current address
  • Date of birth
  • Telephone number
  • Your signature

Fax Numbers
You can fax your request to one of the Admissions/Registration offices listed below:

Florissant Valley: 314-513-4724
Forest Park: 314-644-9375
Meramec: 314-984-7051
Wildwood: 636-422-2020

Registration
  
Q: How do I register for classes online?

A:
When you log into Banner Self-Service, select the "Student Services & Financial Aid" option from the menu. Then, click on the "Registration" option to display the Registration page.

IMPORTANT TIP: You should use the Interactive Class Schedule for detailed course information before you begin your registration online.

Q: How do I register online after I have a problem? 

A:
If the problem concerns a prerequisite or co-requisite limitation, you can contact an academic advisor. If the problem is a financial hold, you must contact the Cashier's office on your campus. Admissions or record documentation are referred to the Admissions/Registration office.

Q: How do I register to re-take a class when the computer won't let me?

A:
You may need to consult an academic advisor. Students re-enrolling in a class for the third time must see an academic advisor. See the STLCC directories page for department telephone numbers.

Q: Can I use Banner Self-Service to register for non-credit classes?

A:

No, students who want to enroll for non-credit classes need to go to the Continuing Education page to register for these classes. Payment is required at the time of registration. You can register on-line when paying by MasterCard (credit/debit), Visa (credit/debit) or Discover/Novus.

Courses

Q: What are Course Numbers?

A:

The five-digit number included in course information is a CRN or Course Reference Number. This number is needed to register using the Internet. You can find the CRN using the Interactive Class Schedule.

Q: How do I add a class? 
 
A:

  1. When you log in to Banner Self-Service, select the "Student Services & Financial Aid" option from the menu.
  2. Then click on the "Registration" option to display the Registration page.
  3. Select the "Registration Add/Drop" link to display the Add/Drop Classes page.
  4. Enter the five-digit CRN (Course Reference Number) in the "Add Class" box.
  5. After entering the class(es) you need, click on the "Submit Changes" button to process the screen.

If there are any errors, such as prerequisite or time conflicts, the errors will be displayed on the next screen.

If you do not know the CRN, you can look the number up in a printed copy of the Course Schedule, or click on the "Class Search" button to search for classes in the Interactive Class Schedule.

 Q: How do I drop a class? 
 
A:

  1. When you log in to Banner Self-Service, select the "Student Services & Financial Aid" option from the menu.
  2. Then click on the "Registration" option to display the Registration page.
  3. Select the "Registration Add/Drop" link to display the Add/Drop Classes page. Your current schedule will be displayed.
  4. Each course will have a drop-down menu under the column labeled "Action" immediately before the CRN column.
  5. Click on the drop-down arrow in front of the course you want to drop.
  6. Select "Web Drop".
  7. When you are finished, click the "Submit Changes" button.

Q: What do I do if the class I want is closed?
 
A:

Either select another class section or a different course. See the Interactive Class Schedule. There are no waiting lists. If the course is required for graduation, you may wish to contact the instructional department offering the course.

Fees/Refunds


Q: How do I pay for classes and other fees?
 
A:

A "Registration Fee Assessment" link is displayed on the "Registration" menu. Click on this option to display a detailed list of your charges and fees per term. At the bottom of the Fee Assessment page, you will see a Credit Card Payment link. Click on this link to access a secure page for entering your credit card information.

St. Louis Community College accepts credit card payment using Visa, MasterCard, and Discover/Novus. Debit card payment using Visa and MasterCard is also accepted.

Q: Where can I get information about financial aid?
 
A:

Currently your financial aid information is not available online. These services will become available in the future when system software updates are implemented.

For specific questions about your eligibility and awards, call the Financial Aid office at your home campus.

Florissant Valley  314-513-4231
Forest Park  314-644-9979
Meramec  314-984-7650
Wildwood  636-422-2020

Transcripts
  

Q: How do I get my transcript online (unofficial copy)?

A: 

  1. When you log into Banner Self-Service, select the "Student Services & Financial Aid" option from the menu.
  2. Then click on the "Student Records" option to display the Student Records options page.
  3. Select the "Academic Transcript" link to display the level and type selection page.
  4. Select "Student Copy-Unofficial" as the Transcript Type.
  5. Click on "Display Transcript".