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  • Change your password

Forgot your password?

Have you forgotten your password? Click here to reset it! Yes, you can now reset it yourself - IF - you have completed your password reset security questions! 
The new MySTLCC ID password reset web application allows you to service your own password anywhere, anytime.  Everything is done online - meaning you can change your password, reset your password and unlock your account as needed without having to contact technical support.

The password reset application will prompt you to answer your security questions to verify your identity and then prompt you to create new password. 

Your new password must contain a minimum of 10 characters, including three out of the four:

  • At least one number
  • At least one upper-case character
  • At least one lower-case character
  • At least one special character such as
    ! @ # % ^ * = + - ; : , . / ? _ ( ) ` ~

If you have forgotten your password, and have not set up your security questions: