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Adobe Acrobat Help

The Adobe® Portable Document Format (PDF) is a file format which accurately preserves the fonts, images, graphics and layout of a source document for distribution to others who may not have the application or fonts used to create the source document. Adobe® PDF files are compact and complete, and may be viewed and printed by anyone using the free Adobe Reader® software. Due to the complex nature of some College documents, they have been made available in this format on our website.

Get Adobe Reader If you are unable to open Adobe® PDF files on your computer, or need an updated version of the Adobe Reader® software, you may download the current version by clicking on the "Get Adobe Reader" icon or link.

Frequently Asked Questions - Adobe Reader

"I'm paging through a PDF document and notice that some pages are missing, skipped or appear blank - what's wrong?"

The problem you are experiencing is due to a known Adobe problem with older versions of its Reader in combination with certain older (or unpatched) versions of your Browser. Users with the current version (6.x or 7.x) of the Adobe Reader do not experience this problem.

The solution is to either:

1. Install the current version of the Acrobat Reader.  Get Adobe Reader


2. Setup your old version of Acrobat Reader to open PDFs in a stand-alone Reader Window (instead of directly within the browser).

a.  Click the "Start" button
b.  Click "Programs"
c.  Click "Adobe Reader 5.0" - this opens the stand-alone Reader
d.  Click "Edit" from the menu, then "Preferences"
e.  Click "Options"
f.   Change to NO checkmark (an empty box) next to "Display PDF in Browser"
g.  Click "ok"
h.  All PDFs now open in a separate window, and the "blank or missing page" issue is "fixed"

Turning off either the "Display PDF in Browser" or "Allow Fast Web View" option "fixes" this problem. For dial-up users, turning off the "Display PDF in Browser" is the better choice, since it provides a faster initial page download.