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Post 9-11 GI Bill FAQs

What is the process for post 9/11 GI bill to pay my bill?

Once your application has been approved, the Veterans Administration (VA) will send a certificate of eligibility stating the percentage of tuition that will be covered. You must present this certificate to the school certifying official (SCO), along with your class schedule. The SCO will then certify the courses applicable to your degree. Once this information is submitted, funds will be placed into your student account based upon the tuition amount and percentage payment.

Until funds are placed into your student account, it will be necessary for you to enroll in the automatic payment plan in order to hold your classes. If the VA does not pay the anticipated amount due, this will become a student debt. Any questions will need to be dealt with through the VA.

If the Certificate of Eligibility (COE) is not submitted, no credit will be placed on the student’s account until the actual VA payment is received. It is important to inform the SCO of any drops or additions to your class schedule.

Is it necessary for me to submit my schedule to the school certifying official each semester?

Yes, you must submit your class schedule to the school certifying official each semester. VA policy requires that certification be completed each semester. It is also necessary to advise the school certifying official of any schedule changes as this may affect your funding. 

What happens if I am not 100 percent eligible?

If you are eligible at less than 100 percent, it will be necessary to pay in full or enroll in the automatic payment plan prior to the first payment due date. 

Do I need to inform the school of any changes in my benefits?

Yes, we are unaware to changes in your benefits until we actually receive the payment. At that time, we must contact the VA to verify this information. If you are aware of a change in the percentage on your Certificate of Eligibility, the start and end date of eligibility or anything else that will affect the payment received from the VA, please let us know. Payments may be pro-rated based on start and end days, therefore, the anticipated payment on your account would be inaccurate and result in a debt with the school at a later date.

What happens if I register for classes and do not attend?

Students who register for classes and do not attend are charged the full tuition amount per college policy. It is important that you officially withdraw if you do not plan to attend. If you receive a Pell grant and this causes a reduction in hours, you will owe back a portion of the money previously refunded.

What are the consequences of dropping a class that has already been certified with the VA?

If you drop a class during the refund period, the partial refund will be refunded to you provided no money is due to STLCC. The VA will collect this debt from you. If you drop a class prior to the start, and are attending other classes within the same term, the money will be refunded to the student, and the VA will collect this debt from the student per VA policy.

If I pay for my class or have other sources paying for my class, when will I receive my refund?

No refunds will be released until payment is received from the VA. 

I am an out-of-state student. Will the VA pay for my tuition in full since the tuition rate is so low?

No. Even though the out-of-state rate is much lower than many institutions, VA policy only allows the college to invoice them at the highest in-state rates.

What should I do if I receive a letter from the Debt Management Center (DMC) requesting repayment due to an overpayment of tuition paid to the school?

If you receive a debt letter from the DMC for classes dropped prior to the start or classes dropped during the refund period and have not yet received a refund from the college, please submit this letter to the school certifying officer.

Please note that this applies to tuition debt only. If you receive a letter for debt for classes which were dropped after the refund period, no refund is due from the school as we retain the tuition payment.

It is suggested that you limit changes to your schedule as much as possible, as it can affect housing, and book stipends. It can also create tuition debt with the VA as well as the college.

What are the VA’s refund policies?

A debt is established on the school if: 

  1. The student never attends any classes for the term for which they were certified.
  2. The student completely withdraws from all classes within a term.
    The payment was for another school.
  3. The VA erroneously paid duplicate tuition and fee payments for a student.
  4. The student died during the term and was entitled to a refund.
  5. A school liability committee determined the school was negligent or fraudulently reported student enrollment information.

A debt is established on the student by the VA if:

  1. The student withdraws after the first day of term. Any partial refund should go to the student and will be a student debt with the VA.
  2. The student reduced hours before or during a term